Malta Digital Privacy Policy

Privacy Policy for Malta Digital

Last Updated: 30.11.2024.

At Malta Digital, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (malta-digital.com), and how you can exercise your rights regarding your personal information. By using our website and services, you agree to the practices outlined in this policy.

1. What Information We Collect

When interacting with our website, we may collect the following types of information:

  • Personal Details: Including your name, contact details (email, phone number), and any other information you provide when you fill out forms or contact us.
  • Payment and Transaction Data: Details related to payments, invoices, and any transactions carried out on our platform.
  • Professional Information: If you’re using our services for business purposes, we may collect details such as your company name, job title, and professional background.
  • Technical Information: Includes your device’s IP address, browser details, operating system, browsing activity, and cookies data to improve user experience and site functionality.

The data we collect will depend on how you interact with our site—whether you’re browsing, engaging with our content, or using our services.

2. How We Use Your Information

We process your data for various purposes to ensure smooth functionality, personalized experiences, and compliance with our contractual obligations:

  • To Provide Services: We use your data to deliver the services you request, including responding to inquiries, processing orders, or providing marketing services.
  • To Communicate with You: We may contact you with updates, promotional material, or information about our services. You can opt out of marketing communications at any time.
  • Website Functionality & User Experience: We collect technical information to maintain and improve our website, resolve technical issues, and analyze user behavior to enhance our services.
  • Legal Compliance: In certain cases, we may need to use or disclose your information to comply with legal obligations, such as responding to subpoenas or investigations.

3. Data Sharing with Third Parties

To support our services and ensure your experience is seamless, we may share your personal information with trusted third parties, including:

  • Service Providers: Companies that assist us with payment processing, customer support, website hosting, data analysis, and marketing campaigns.
  • Legal and Regulatory Authorities: In rare cases, we may share data with authorities if required by law, such as in response to a subpoena, legal process, or governmental request.

We only partner with reputable third parties who have committed to maintaining the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience.
  • Track website traffic and engagement.
  • Offer personalized content.

Cookies allow us to understand how you use our website and help improve its functionality. You have the option to disable cookies through your browser settings if you prefer not to have them collected. For more information, please refer to our Cookie Policy.

5. Your Rights Regarding Your Data

We are committed to giving you control over your personal information. You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates or corrections to your data if it’s inaccurate or incomplete.
  • Deletion: Request the removal of your personal data, subject to any legal or contractual obligations.
  • Objection: Object to certain types of processing, such as direct marketing.
  • Restriction: Ask us to limit how we use your data in specific situations.
  • Portability: Request your data in a structured, commonly used, and machine-readable format for transfer to another service provider.
  • Withdraw Consent: If you have provided consent for specific data processing, you may withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us at info@malta-digital.com. We will address your request in accordance with applicable data protection laws.

6. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

7. Data Security

We implement robust security measures to protect your personal data against unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, please be aware that no online transmission is entirely secure, and we cannot guarantee the absolute security of your data.

8. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of significant changes by posting the updated policy on our website, along with the effective date of the changes. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

9. Contact Us

If you have any questions or concerns about how we handle your personal data or if you wish to exercise your rights as outlined in this policy, please get in touch with us via:

Email: info@malta-digital.com

10. International Transfers of Data

As a company based in Malta, we may transfer your personal data to locations outside the European Economic Area (EEA). Whenever this happens, we ensure that appropriate safeguards are in place to protect your data, in compliance with data protection laws. These safeguards may include the use of Standard Contractual Clauses or other legal mechanisms.