1. Command centre for the office
The home screen opens with “Needs action now”: jobs without a nanny (with a target time to fill them), documents to verify or expiring soon, nannies waiting for approval, and disputed bookings. From there the team manages bookings, nanny applications, nannies, documents, tests and training, clients, messages, billing and invoices, nanny payouts and products. An audit log records every change.
2. Nanny portal
Nannies start on a recruitment page and complete a six-step application. They can see where they are in the pipeline, upload documents, and take tests and training. Once approved, they get matched job offers with a “respond by” time, accept or decline them, check in on the job, set their availability, see their calendar, follow academy lessons, track document expiry dates and see their earnings and payouts.
3. Client booking app
Parents follow a guided booking journey: they tell the agency what they need, see a matched nanny and a clear price, create an account, and then follow the live booking record through to completion.
How the parts work together
A parent’s booking lands in the command centre. The office or the matching rules offer it to suitable nannies. The nanny accepts in the portal, checks in on the day, and the job flows into invoicing and the nanny’s payouts. Everyone sees the same booking, from their own side.
