“Everything is in WhatsApp.”
Give the team one place to work.
Keep customer details, job updates and next steps together, with access suited to each person’s role.
Business systems & custom software Malta
Your business grew.
The way you work didn’t.
Bookings in one place. Customer details in another. Staff copying the same information twice. We build systems around the work your business actually needs to get done.
Start with the daily problem
What is taking too much time?
“Someone has to handle every booking.”
Let customers book and get reminders.
Connect availability, booking details and confirmations so staff spend less time coordinating by phone.
“Customers keep calling for updates.”
Give them a useful customer portal.
Let customers see the information, documents and progress they need without waiting for someone to reply.
“We keep entering the same information.”
Connect the steps that belong together.
Move information between the right tools and reduce repetitive copying, chasing and reporting.
What we build
The right system for the job.
Customer & staff portals
Logins, documents, updates and actions in one place. We define who can see and change what before building.
Booking & enquiry systems
Capture information, arrange appointments and move enquiries to the right person with fewer manual steps.
Internal tools & dashboards
Give your team a practical way to manage jobs, track work and find the information they need.
Custom software & integrations
Build a web application or connect existing tools when off-the-shelf options do not fit the workflow.
Automation & useful AI
Use automation for repeatable work and AI where it has a clear role, with human checks where they are needed.
A proper project scope
A five-page website and software
your staff use every day
are different jobs.
Funding
Projects like this may qualify for government co-funding under Malta’s digital transformation schemes. Check if your business is eligible →
Custom Business System
From€7,500
Project price · excluding VAT
For one important part of your business that needs a better way to work.
- Workflow discovery and agreed requirements
- A prototype before the full build
- Portal, booking tool or internal system
- Integrations agreed in your scope
- Testing with the people who use it
- Launch, handover and training
Digitalisation Project
From€15,000+
Project price · excluding VAT
For a wider change across your team, customers and the tools you already use.
- A plan for connected business processes
- Custom software and customer journeys
- Data and integrations scoped properly
- Automation where it saves useful time
- Phased testing and rollout
- Training and an agreed support plan
Complete Automated System
From€20,000+
Project price · excluding VAT
For a business that wants advertising, website and internal systems fully connected and running on autopilot.
- End-to-end process mapping across the business
- Custom software, integrations and automation
- Connected advertising, website and customer data
- Dashboards and reporting built around your business
- Phased rollout with your team involved throughout
- Ongoing support and improvement plan
Prices exclude VAT. Final cost depends on workflows, users, integrations, data and support needs. Larger projects can be phased. There is no fixed upper limit.
How we build it
Understand it. Test it.
Then put it to work.
01
Map the work
Talk through the current process, the people involved and what needs to improve.
02
Agree & prototype
Set requirements and priorities. Review a working direction before the full build.
03
Build & test
Develop the agreed scope and test real tasks, permissions and integrations with your team.
04
Launch & hand over
Plan the rollout, train users and agree ongoing support. Complex software has its own timeline.
Planning a larger project?
Explore the funding information.
Visit our existing Funding page for information about support for digital projects. Any support depends on the relevant scheme rules, eligibility and approval.
A few straight answers
What you might be wondering.
Do we need to know what software to ask for?
No. Start by explaining the work that is slow, repetitive or difficult to manage. We can help turn that into clear requirements.
Can you connect the tools we already use?
Often, yes. We check the available integrations, access and limitations before including the connection in a proposal.
How long does a custom system take?
It depends on the requirements, integrations and testing. We agree a timeline after discovery. The 24–48-hour first-version target for simple websites does not apply to custom systems.
Can we start with one part of the business?
Yes. A focused first phase can address a specific problem and let your team test the approach before expanding it.
What happens after launch?
We agree handover, training and the support arrangement before building. Hosting, maintenance and third-party services are set out separately where applicable.
Will the system be secure?
Security requirements are part of the scope, including access, permissions, data handling and backups. The implementation and testing depend on the information and processes involved.
Start with your business
Tell us where the work
gets stuck.
You explain the process. We’ll help identify what a better system should do.